Social Play Systems Privacy Policy - OpsBeacon

Social Play Systems, LLC (“Social Play Systems,” “we,” “us,” or “our”) develops and operates websites, mobile applications, games, business software, marketing tools, dashboards, and related services.

This Privacy Policy explains how we collect, use, store, protect, and share information when you use our services, including OpsBeacon and all related business intelligence, marketing, and dashboard tools.

By using our services, you agree to the practices described in this Privacy Policy.

This Privacy Policy applies to all Social Play Systems products, including OpsBeacon, business intelligence dashboards, marketing tools, campaign builders, prospecting tools, and any associated websites, APIs, and integrations.

We may collect:

• Account Information: Name, email, business name, login credentials, etc.
• Business and Operational Data: Store/location information, team data, sales metrics, performance data, revenue trends, goals, rankings, campaign content, and other operational data you choose to connect or import.
• Marketing and Campaign Data: Email templates, recipient lists (where you provide them), campaign settings, and marketing activity.
• Technical and Usage Data: Device info, IP address, browser data, usage analytics, crash reports.
• Third-Party Integration Data: Information from systems you connect via API (e.g., POS systems, Google services, CRM platforms, etc.). We only access what you explicitly authorize.

Important: OpsBeacon is designed as a real-time BI and marketing engine. We do not store customer personally identifiable information (PII) beyond what is strictly necessary for authentication and real-time data pulling from the systems you authorize. All customer-level data remains with your original data source.

We use the information to provide, operate, improve, and secure the Services, generate insights and reports, power AI features, process campaigns you initiate, and communicate with you.

We do not sell your personal information.

When you use AI tools (content generation, campaign suggestions, insights, etc.), the data you submit may be processed by third-party AI providers solely to generate the requested output. We do not allow those providers to use your data for training their models unless explicitly disclosed.

OpsBeacon connects to any system you authorize via API. Common integrations include Google services, payment processors, analytics platforms, email services, and any POS, CRM, or business system with an available API. You are responsible for complying with the terms of any third-party service you connect.

We retain data only as long as necessary to provide the Services, comply with legal obligations, or support your account. You can request deletion of your data at any time.

We use reasonable technical and organizational safeguards. No system is 100% secure, so you should protect your account credentials.

We share information only with:

• Service providers who help us operate the platform
• Third-party systems you explicitly authorize
• As required by law

We do not sell personal data.

You may access, correct, or delete your information by contacting us. Depending on your location, you may have additional rights under applicable privacy laws.

Our services are not directed to children under 13. We do not knowingly collect data from children.

We may update this Privacy Policy. Continued use after changes constitutes acceptance of the revised policy.

Questions about this Privacy Policy may be sent to:

Social Play Systems, LLC

Email: support@socialplaysystems.com